Payment Methods

When shopping at Roommeld (hereinafter referred to as “I” or “We”), you can find information about available payment methods, related fees, and security measures. We aim to make your payment experience clear and secure.

1. Accepted Payment Methods

• We currently accept Visa and MasterCard for payment.

• All transactions are completed in the selected currency, with no additional conversion or adjustment required. The process is simple and straightforward, allowing you to complete your order payment with ease.

2. Payment Security and Information Protection

• We do not store your payment card information. All transaction data is processed through secure channels.

• Encryption technology is used during payment to ensure secure transmission of information.

• Your payment information will not be sold or shared with unauthorized parties and is used only when necessary for order processing or legal requirements.

3. Order Costs

• The total order amount consists of product price and shipping fees, clearly displayed at checkout.

• Product prices include all applicable taxes, such as customs duties and Australian VAT, with no additional fees required.

• After placing an order, no extra steps are needed—costs are transparent and fully accounted for.

4. Payment Issues

• In case of payment failure or other issues, first verify that your card information is accurate and check with your bank.

• If the issue persists, contact our customer service for assistance. We will guide you through completing your order payment.

5. Liability

• We are responsible for maintaining a smooth payment process and order-related operations.

• We cannot be held liable for delays or failures caused by network issues, banking systems, or user errors.

• Users must ensure the information provided is accurate and valid to complete transactions successfully.

6. Contact Information

For any questions or assistance regarding payments, please contact Roommeld customer service:

• Address: 9802 198TH ST E, Graham, WA, 98338-4802, US

• Phone: +1 (564) 222-7720

• Email: ithelp@roommeld.com

Online support hours: Monday to Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM (GMT)