About Us

Roommeld (hereinafter referred to as “I” or “We”) is an online-focused platform dedicated to providing a safe, transparent, and fully trackable shopping experience. We aim to ensure that every user experiences smooth and convenient browsing, ordering, and receiving of products.

In our daily operations, we emphasize information transparency. Product details, stock availability, and pricing are clearly displayed on our website to help users make informed decisions. We maintain and update product information responsibly to ensure that the items you receive match the descriptions on our site.

Users receive clear guidance and prompts for all platform operations, including ordering, payment, and order tracking, making the shopping process straightforward and intuitive. We also value user feedback. Any order- or service-related inquiries can be directed to our customer service team via the contact methods provided on our website, and we will respond and assist during business hours.

In terms of service principles, we prioritize data security and privacy protection. Information provided by users is used exclusively for order processing, shipment tracking, and after-sales support, and will not be shared with or used by unauthorized third parties.

Our philosophy is to provide a reliable, safe, and transparent shopping experience, ensuring that every purchase is clear and worry-free, with necessary support and services to allow users to enjoy the full online shopping process with confidence.