Roommeld (hereinafter referred to as “I” or “We”) takes the protection of your personal information seriously. We collect, use, and manage your information in accordance with relevant Australian laws and GDPR regulations. This policy explains how we handle the information you provide when using our website and services.
This policy applies to all personal information you provide when browsing the website, placing orders, registering an account, or subscribing to services, whether you are visiting for the first time or repeatedly.
To enhance website experience and functionality, we may use Cookies or similar technologies. Cookies help us analyze site traffic, optimize page performance, and ensure proper functionality. By using our website, you acknowledge and consent to our use of Cookies.
The information we collect may be used for the following purposes:
Order Processing and After-Sales Services: Ensure smooth completion of purchases and provide necessary support.
User Communication and Feedback: Respond to customer inquiries, handle issues, and collect suggestions.
System Maintenance and Experience Optimization: Analyze user behavior to improve website features and interface.
We do not sell or share your personal information with unauthorized third parties. Information may only be shared in the following situations:
Necessary for logistics, payment, or delivery services
Compliance with legal or regulatory requirements
Your information is securely stored on protected servers.
Cookie storage and management require your awareness and consent. You can control or delete cookies through your browser settings.
Under GDPR, you have the following rights:
Access, update, or delete your personal information
Withdraw previously provided consent
Object to specific data processing
Manage your information processing preferences
To exercise these rights, you may contact us using the information below.
We process your information under the following conditions:
Contract Performance: Necessary to process orders, deliver purchased goods, or provide related services.
Explicit Consent: Required for newsletter subscriptions or marketing communications.
Legal Obligation: Compliance with tax, accounting, and regulatory requirements.
Legitimate Interests: Improve website experience, prevent fraud, and ensure account and platform security.
We strive to protect your information, but we cannot be held responsible beyond reasonable limits for breaches caused by uncontrollable factors, such as hacking or network failures. Users are responsible for providing accurate information to ensure smooth service.
For exercising your rights regarding personal information or if you have any questions about this privacy policy, you can contact Roommeld customer service:
Address: 9802 198TH ST E, Graham, WA, 98338-4802, US
Phone: +1 (564) 222-7720
Email: ithelp@roommeld.com
Online support hours: Monday to Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM (GMT)
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